Suzanne heads up the office in Galway having previously worked in Consumer Marketing, Education and Healthcare sectors. She loves the diversity that the role offers and is heavily reliant on the wonderful team of CAREGivers and staff in the office who deal with Clients and their families daily. She holds MBA, MBS and Health Science qualifications and manages a busy household outside of work.
James has recently joined the Home Instead office in Galway as Operations Manager and has years of experience both at home and abroad in a variety of industries .He has a degree in Hotel Management and hopes to add value to the operation in Galway James is married with three growing children and when not working enjoys spending time with them.
Carolyn has Commerce Degree from NUI Galway and started with Home Instead Senior Care in 2015. Carolyn is from Knocknacarra in Galway. Carolyn has taken on the role as Service Delivery and Training Manager, where she endeavours to provide the highest quality of customer service on a daily basis.
Erin Bohan is the Client Care Manager of Home Instead Senior Care. Erin has a vast knowledge in Home Care Services with seven years of experience in all aspects of home care services. She has great empathy for Clients, Client families and CAREGivers given her extensive experience in the field.
Siobhan is the longest standing member of the Galway team. Siobhan joined the team in 2008 as scheduler and moved into Client Care in 2013. She most recently studied a diploma in Social Gerontology in NUI Galway. Siobhan is married with three children and one grandchild.
Tara has worked with Home Instead since June 2016. Born and raised in Galway City, her role within the company is ideal as she looks after the schedules for the City Centre. Previous to joining the Home Instead Team, Tara has over five years’ experience in the hospitality sector and a Bachelor of Business in Event Management.
Sarah joined the Home Instead team in 2016 and is a Scheduling Coordinator for the East County Galway. Sarah has previous experience in Business Management. She enjoys the busy atmosphere working in Home Instead, and enjoys when she gets out to meet her clients.
Laura is a Qualified Social Care Worker with an Honours Bachelor’s degree from Waterford Institute of Technology. Before she started in the scheduling department at Home Instead Senior Care, she gained valuable experience working both nationally and internationally supporting individuals in various social care services.
After raising her two boys, Ailve returned to college last year, to study Office Management. Ailve joined the HISC team in September 2018 on a temporary basis. She is now a permanent member of staff. Ailve has a background in Science and Drama, and she teaches drama to children in her spare time.
Vivian joined our Galway office as Clinical Nurse Liaison. Vivian is a registered nurse (RGN) with 33 years’ combined clinical and management experience. Vivian holds a H. Dip in Palliative Care from UCD and a Masters in Health Science/Education from NUIG. She brings with her a wealth of knowledge and experience, having worked in various healthcare teams and settings, across hospitals, hospices and the community, in Dublin, Galway and overseas.
Bernie joined the Home Instead team in January 2012 and is the Billing and Payroll Coordinator in our office. She has previous experience in Banking, Private companies and with the county council. Bernie has a Medical Secretary Diploma and is a proud Grandmother to three little boys.
Sharon is from Peterswell in County Galway. She is a fully qualified accountant since 2003, joined the Home Instead Accounts team in October 2015 and is our Company Accountant. Sharon is married with two wonderful sons.
Rebecca joined the Home Instead team in 2018 and has taken on the role of HR Lead. Rebecca has a Business Degree and a Diploma in HR Practice. She enjoys meeting and getting to know all of our CAREGivers. Before joining the Home Instead Team, Rebecca worked in the construction and engineering sector for more than four years.
Nicola van der Walt is the HR Compliance Coordinator and has worked in the Human Resources Department since October 2016. Nicola is originally from South Africa where she worked in Human Resources in a managerial capacity for many years before moving to Ireland with her family in 2001.
Jackie has worked part time for Home Instead for just over 2 years and is the HR/Recruitment Co-ordinator. Jackie worked previously in recruitment in the HSE for 10 years and has a degree in HR Management. Outside work she is a busy mum of five.
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