Our Home Care Professionals Academy provides CAREGivers with practical training using a blended learning approach. It equips our staff with all the skills needed to care for our clients.

The Academy is unique to Home Instead, and allows us to ensure that our CAREGivers have ongoing access to state-of-the-art content, from the basics such as infection control and medication management to specialised topics such as caring for a client with dementia.

CAREGivers learn all about Home Instead’s quality systems and standards, which set us apart from other care providers.

Best practice

Content is delivered through a bespoke, constantly evolving Learning Management System, ensuring staff are kept up-to-date with best practice.

For instance, our CAREGivers have had access to up-to-date advice and skills for frontline work during the Covid-19 pandemic, which has provided them and their clients with significant peace of mind.

CAREGivers have access to  excellent content provided by other relevant organisations such as the HSE and Tusla. Our Home Care Professionals Academy provides CAREGivers with practical training using a blended learning approach.

It equips our staff with all the skills needed to care for our clients. The Academy is unique to Home Instead, and allows us to ensure that our CAREGivers have ongoing access to state-of-the-art content, from the basics such as infection control and medication management to specialised topics such as caring for a client with dementia.

Quality systems and standards

CAREGivers learn all about Home Instead’s quality systems and standards, which set us apart from other care providers.

When I’ve thought of the word ‘training’ in the past, I’ve thought only of the word ‘theory’. But the Home Care Professionals Academy is different – it blends theory with practice in a very enjoyable way. 

The methodology and practical examples were really easy to understand and follow. The training gave me new skills and confidence to care for Home Instead’s clients – to truly become their ‘right arm’! It’s made me a true professional and I look forward to more to come! 

Narjara Lemos, CAREGiver, Home Instead Ballsbridge

New recruits get 20 hours’ free, fully supported training via the Academy and are issued with Home Instead, HSELand and Tusla certificates on completion.

There is an option to continue this training and receive a City & Guilds Accredited Certificate in Dementia Care.

Job Aids have been put together by our in-house team of Registered Nurses and are designed to enhance a CAREGiver’s skills and knowledge through real-life scenarios, such as how to apply TED stockings or assist a client with catheter care.

QQI Training

Please note: All Home Instead CAREGivers must attend our 20 hours’ induction programme via the Academy and CAREGivers who work with HSE clients must also gain a QQI qualification. Your local office will provide more information on subsidising your QQI study.