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How home care works

From Home Support to Private Care, and from Disability to Alzheimer’s Care, we offer a comprehensive range of services and deliver them day or night. But whatever kind of care your looking for, it will be underpinned by the trusted Home Instead Way.

How home care works
Step 1: Find your local Home Instead team

Step 1: Find your local Home Instead team

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We have 25 offices covering every county, city, town and village in Ireland.

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Each of these offices is independently operated, and their teams have years of experience delivering care in your area.

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Each office has a dedicated Care Manager for every client, and they will be delighted to speak with you.

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Step 2: An initial chat

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No matter how stressed, overwhelmed, or stuck you may feel, we’ve helped thousands of people through this before. We are here to help. 

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An informal, initial chat will help us get to know more about you and your loved one’s needs.

Home Instead’s CAREGivers are very professional, caring and compassionate. Their staff are always at the end of the phone if you need them for anything.

N. G. on CAREGiver professionalism

Home Instead Client
N. G. on CAREGiver professionalism

I cannot rate this company highly enough. My carer has lifted my spirits on down days. She is always bright and cheerful.

A. M. on companionship

Home Instead Client
A. M. on companionship

Home Instead supported us as a family through the whole process and answered all our questions. It was the best decision we ever made and five years on it still is.

E. D. on Home Instead support

Family member
E. D. on Home Instead support
Step 3 : The home visit

Step 3 : The home visit

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Detail is important. We’ll visit you and your loved one, discuss their needs, the support they’re looking for, and explore what type of CAREGiver would be best for your loved one.

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We take great care to find the best match for your family member.

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We also carry out a thorough assessment of your loved one’s home, and recommend ways to make it a safer place to age.

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Step 4: CAREGiver introductions

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After we’ve selected the right support and brought them up to speed with your loved one’s needs, we’ll introduce everyone in a relaxed and professional way.

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This paves the way for a great relationship.

Step 5: Getting to know each other

Step 5: Getting to know each other

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We know good relationships can take time. So in our CAREGiver’s first few weeks, they’ll focus on getting to know your loved one better.

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Your involvement helps this process thrive, so we’ll keep in touch at every stage to make sure everything’s going smoothly.

Home Instead is reliable and dedicated to those they care for. The peace of mind it has given us as a family is unparalleled. I could not recommend them enough.

S. A. on Home Instead’s commitment

Family member
S. A. on Home Instead’s commitment

Home Instead has changed what was once a struggle every day for us to having smiling faces with cheerful attiudes and enormous help with our father, bringing some stable routine to our days.

C. S. on CAREGiver help

Family member
C. S. on CAREGiver help

The presence of Home Instead CAREGivers creates immediate ease. They keep my mother to her routine, never rushing her, while always paying attention to small intricate details.

F. D. on CAREGiver attention to detail

Family member
F. D. on CAREGiver attention to detail