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Our People, Mission and Values

Home Instead is a person-centred care provider employing almost 4,000 people across Ireland, all of whom are on a mission to enhance the lives of ageing adults, with our core values in mind.

Our People, Mission and Values

Excellence in home care services, delivered locally

We offer a premium, personal service from the first call right through the Care Journey.

We are deeply networked with home care organisations and health care professionals all over the country, and we work closely with Public Health Nurses to find the best-possible care solutions for their patients.

We are a strong local employer, providing job opportunities in care for our 3,600-strong team of wonderful CAREGivers, who care for our clients across the country.

Our mission is to enhance the lives of ageing adults and their families.

Our mission is to enhance the lives of ageing adults and their families.

Four core strengths support us in this mission and ensure we can enable older people to live happy, healthy and independent lives at home:

 

  1. We are dedicated to providing excellence in service delivery through our relationship-based approach, our strong office teams and our 3,600-strong team of highly skilled CAREGivers.
     
  2. We offer flexibility and support all the way – our care plans are designed to deliver the best possible care outcomes for our clients.
     
  3. We are a global home care leader, delivering local home care. Home Instead was founded in the US in 1994, has been operating in Ireland since 2005 and each of our local offices is independently operated.
     
  4. Quality and our values are infused in everything we do. We are an approved provider of HSE Home Support Services in every county, and To us, it’s personal.

Our core values are embedded in our business:

My 99-year-old mother was carefully matched with two wonderful women. They are caring and kind and she likes them very much.

R. McC on CAREGiver matching

Family member
R. McC on CAREGiver matching

I cannot rate this company highly enough. My carer has lifted my spirits on down days. She is always bright and cheerful.

A. M. on companionship

Home Instead Client
A. M. on companionship

Home Instead’s CAREGivers are very professional, caring and compassionate. Their staff are always at the end of the phone if you need them for anything.

N. G. on CAREGiver professionalism

Home Instead Client
N. G. on CAREGiver professionalism